Careers @ ChatRep

Welcome to ChatRep, where we are redefining the future of customer interaction! At ChatRep, we blend cutting-edge AI technology with the essential human touch to deliver exceptional customer experiences to form a more modern BPO. Our unique approach combines intelligent AI models trained for each client with a highly efficient human support team, offering businesses an unparalleled solution for their customer service needs.

Joining ChatRep means being part of a dynamic and innovative team that’s at the forefront of the AI and customer service revolution. Here, you’ll have the opportunity to work with state-of-the-art technology, contribute to groundbreaking projects, and collaborate with some of the brightest minds in the industry. Our mission is to empower businesses to enhance their customer engagement while providing a supportive, enriching work environment for our team members.

Why ChatRep?

  • Innovation at Its Core: We are pioneers in integrating AI with human expertise, setting new standards in customer service.
  • Collaborative Culture: Our team thrives on collaboration, creativity, and mutual respect, fostering an inclusive and supportive workplace.
  • Career Growth: We are committed to your professional development, offering ample opportunities for learning, growth, and advancement.
  • Impactful Work: Be a part of a company that makes a real difference for businesses and their customers, delivering solutions that matter.
  • Dynamic Environment: Experience the excitement of working in a fast-paced, ever-evolving industry where your contributions directly shape the future.

At ChatRep, we believe in the power of combining advanced technology with human insight to create something truly remarkable. If you’re passionate about innovation, eager to make an impact, and ready to embark on an exciting career journey, ChatRep is the place for you.

Join us and be a part of the revolution in customer engagement!

Business Development Rep (BDR)
– Robert C. Davis & Associates

Philippines (Remote - Metro Manila preferred)

We are seeking a motivated Business Development Representative (BDR) to join RCDA’s Transformational Change Line of Business, with a focus on contact center performance improvement. This role is ideal for a driven communicator with strong research and writing skills who can engage prospects, build relationships, and open doors for new consulting opportunities.

General Accountant (US & PH)

Philippines (Remote - Metro Manila preferred)

We’re looking for a hands-on General Accountant to join our fast-growing AI + BPO startup. You’ll manage accounting for our US and Philippine entities, oversee bookkeeping, prepare reports, and ensure PH tax compliance. If you excel at building processes from scratch and handling cross-border accounting, we want to hear from you.

Business Development Rep (BDR) - ChatRep

Philippines (Remote - Metro Manila preferred)

We’re seeking a motivated Business Development Representative to fuel growth for our AI + BPO startup. You’ll focus on generating and qualifying leads, booking meetings, and creating opportunities for our Sales Executive- while also supporting client sales efforts when needed. If you’re organized, tech-savvy, and eager to grow your career in sales, this is your chance to make an impact in a dynamic, fast-paced environment.

AI Architect

Philippines (Remote - Metro Manila preferred)

Are you passionate about AI Technology and client management? Your role here at ChatRep is to assist clients in training and developing optimal AI models and ongoing fine-tuning.Here at ChatRep, our AI Architect's help translate client knowledge into trained AI bots and help clients train, optimize and fine-tune their models as their business evolves.

Chat Representative

Philippines (Remote - Metro Manila preferred)

While 90% of chats are handled by AI, occasionally a chat session requires human intervention. You are expected to be well versed on our client brands, products and services to professionally respond to escalated chats.

Head of HR & Operations - Filled

Philippines (Remote - Metro Manila preferred)

We’re seeking a resourceful and detail-oriented Head of HR & Operations to support our growing team in the Philippines. In this role, you’ll manage HR, compliance, finance coordination, and day-to-day operations—keeping everything running smoothly behind the scenes. Experience in BPO management is a big plus, as you’ll help ensure our hybrid AI-human model operates efficiently. If you're organized, proactive, and thrive in a start-up environment, we’d love to connect.

Full-Stack Developer - Filled

Raleigh, NC or Remote

Are you passionate about LLM AI models? Work with our team to build out functionality to our ChatRep platform. Understanding of API integration, security minded, virtualization databases and cloud dev is essential.

We're Hiring

Join ChatRep and be at the forefront of transforming customer engagement with innovative AI technology and exceptional human touch—where your ideas and expertise make a real impact!

Call Center Outsourcing in the Philippines - Careers