Chatrep - AI Chatbot + Live Human Chat

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Let's Chat About Your Business.

Tell us what you’re working on and where you need more support. We’ll help you explore the roles, hours, and staffing options that make sense for your business.

ChatRep Human + AI BPO

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Where do you need help?

Have a question or ready to build your team? Send us a message with a little about your business and what you have in mind. We’ll follow up to learn more and discuss how ChatRep could help.

Raleigh, NC & Manila, Philippines

support@chatrep.com

+1 919-283-8898

ChatRep - Conversation - Lois

Good support starts with a conversation.

You don’t need a complete staffing plan to get started. Tell us how your team works today, what’s taking too much time, and where you could use more capacity.

Together, we can identify the work you need covered and the people, knowledge, and support it takes to do it well. ChatRep handles recruitment, onboarding, and ongoing management so you have less to manage.

Before You Reach Out

A few helpful answers.

What should I include in my message?

Tell us a little about your business, the tasks you need help with, and the hours you want covered. If you know your workload or staffing needs, include those too. It’s fine if you’re still figuring things out.

Can you help me decide what kind of support I need?

Yes. We can talk through your current workload, challenges, and priorities to help identify useful roles and responsibilities for a ChatRep team.

Do you offer dedicated and shared support?

Yes. Dedicated professionals focus on your business, while shared support offers a lower-cost way to cover agreed tasks. We can help you consider which option fits your needs.

Can ChatRep work alongside my existing team?

Yes. Our professionals can take on agreed responsibilities alongside your employees, adding capacity and helping your team stay focused on its priorities.

How will your people learn about my business?

We work with you to understand your products, policies, processes, and expectations. Your ChatRep team uses that knowledge, along with training and guidance, to represent your business with confidence.

How does AI support your people?

AI helps our professionals find company information, prepare responses, and follow guidance tailored to your business. Your people use their judgment to review suggestions and decide how to help.

What happens after I contact you?

We’ll review your message and follow up to learn more. From there, we can discuss the work, staffing options, coverage, and next steps for getting started.

ChatRep Team