Business Development Rep (BDR) – Robert C. Davis & Associates
We are partnering with Robert C. Davis and Associates (RCDA), a consulting firm dedicated to helping contact centers improve their overall performance through transformational coaching, training, and change management. RCDA specializes in enhancing customer experience, boosting sales effectiveness, and equipping leaders with the tools to transform their organizations.
We are seeking a motivated Business Development Representative (BDR) to join RCDA’s Transformational Change Line of Business, with a focus on contact center performance improvement. This role is ideal for a driven communicator with strong research and writing skills who can engage prospects, build relationships, and open doors for new consulting opportunities.
Description
As a Business Development Representative, you will act as the voice of RCDA in outreach efforts. Using the CEO’s LinkedIn account and other channels, you will engage directly with executives and decision-makers, nurture referral partner relationships, and drive meaningful conversations that create opportunities for RCDA’s consulting team.
Your work will focus on strategic outreach and intelligent engagement—not just volume. You’ll research ideal customer profiles, create customized messaging, and maintain thoughtful dialogue with prospects and referral partners. This role requires someone who can balance persistence with professionalism and is confident writing compelling, tailored outreach messages.
This is an opportunity to directly contribute to RCDA’s growth while learning from industry leaders in the contact center consulting space.
Manila, Philippines - Remote
US Based Hours
Neutral English accent and strong communication skills required
Experience in senior level outbound B2B prospecting to contact centers required
Collaborative, mission-driven culture with growth opportunities
Generous base compensation + performance commission
Responsibilities
- Manage and execute outbound prospecting and outreach to contact centers and in-house service and support organizations via LinkedIn (using the CEO’s account), email, text, and phone.
- Research and identify ideal customer profiles in the contact center and customer experience industries.
- Build and nurture relationships with referral partners through newsletters, case studies, and ongoing communication.
- Craft customized, well-written outreach messages that resonate with executives and decision-makers.
- Maintain an active pipeline of qualified leads and ensure smooth handoff to senior consultants for meetings and presentations.
- Track outreach activity and results in a CRM system, ensuring accuracy and visibility.
- Collaborate with leadership to refine messaging, targeting, and outreach strategies.
- Provide feedback on market trends, objections, and prospect insights to continuously improve RCDA’s sales approach.
Requirements
- 3–5+ years of experience in business development, sales, or lead generation.
- Strong written and verbal communication skills in English (neutral accent required).
- Proven ability to manage LinkedIn-based outreach and email prospecting campaigns.
- Experience writing compelling, customized business messages (beyond templates).
- Strong research skills to identify and target ideal prospects.
- Highly organized with strong time management and ability to work independently.
- Proactive, persistent, and comfortable with rejection while maintaining professionalism.
- Adaptable and entrepreneurial mindset; thrives in fast-paced consulting environments.
- Comfortable working US hours
Preferred Qualifications
- Experience selling consulting, training, or performance improvement services.
- Familiarity with the contact center industry and customer experience best practices.
- Prior success in building executive-level relationships via LinkedIn and email.
- Ability to create and manage marketing content (e.g., newsletters, case study summaries).
Benefits
- Competitive salary with performance-based commission and incentives.
- Remote-first role with flexibility in a supportive environment.
- Direct collaboration with RCDA leadership and industry experts.
- Professional growth opportunities with potential to expand into senior sales or client-facing consulting roles.
- Be part of a mission-driven culture where innovation, integrity, and people-first values guide every interaction.
Sound Interesting?
If you think you are a good fit and want to join an innovative start-up organization that is transforming how companies are engaging with customers and prospects, we’d love to hear from you.